Demo This free demo survey features nine questions, representing three core areas: Production / Service Delivery; Customer and Markets; and Product/Service Development. The full survey covers all aspects of the enterprise and features 72 questions. Customers and MarketWhat is the role of sensing and foresight activities in your organization?*They are deliberately used to trigger innovation.They are conducted in issue-specific areas in a non-integrated fashion.They are ad hoc and non-integrated.They are systematically used to inform strategies.They are continuously used in strategizing and innovation.What do you know about your customers?*Almost nothing is known about the identity of customers. Customer data is often limited to qualitative data such as email addresses.Customer profiles are created based on data flows from transactions, loyalty programs, etc.Basic demographic data on customers is captured e.g. through site registration or social authentication.Customer understanding is at the level of “a segment of one”, based on demographic, social, transactional, and behavioral data compiled from registration/authentication data, transaction data, and customer engagement tools.Nothing is known about the identity of customers.What is the purpose of external collaborative relationships?*Dialogue and common understanding.Sharing ideas and aligning activities to deliver targeted services in pursuit of compatible goals.Sharing resources to address common issues and to reach mutual goals.Matching needs and providing coordination; limiting duplication of services.Sharing vision and strategies and building interdependent systems to address issues and opportunities.Product/Service DevelopmentWhat is the impact of innovation and development in your organization?*Innovation of new, disruptive product/service concepts.Efficiency improvement, waste reduction, quality improvement.Change in process and quality specifications and tooling.Value innovation: new business models, value configurations. Far-reaching changes in technology. Creation of new industries.Breakthrough improvements in work system productivity; product/service development.In what scale are Agile methods in use in your organization?*Agile methods have not yet been adopted in the organization, or it is mere “skunk work.”Scaled agile methods, such as SAFe, DAD, or LeSS, have been adopted at a team of teams or agile program level.The entire business has embraced an agile approach and manages its development portfolio in an agile way.Agile methods, such as Scrum, have been adopted at a team level (e.g. agile software development teams).Agile approach is adopted across levels and functions. Business agility is embraced.What is the role of IT/technology architecture in product/service development?*Strategic investment is dedicated to major architectural choices, e.g. technology platforms, key standards, etc.Large-scale architectural initiatives are defined and carried out to ensure delivery of new features on the roadmap.Architectural work is prioritized, estimated, and resourced just like any development work.Development may comply with architectural standards, guidelines, etc.The development team interfaces with one or more architects outside the team upon architectural refactoring and design spikes.Production and DeliveryHow would you characterize Cloud maturity in your organization?*Cloud usage is systematic and automated. Cloud services are standardized. Workloads are managed as code.Applications are based on Cloud-aware architectures. Infrastructure is service-oriented and supports self-provisioning.Open Cloud: interoperability across Cloud platforms; Thin Cloud: market mechanisms employed for inter-Cloud operations.Cloud services may be used. IT and network elements may be virtualized.Applications are “lifted and shifted” to Cloud, but workloads are not managed as code.What type of manufacturing / service delivery is most prevalent in your organization?*Producing one-off new products/services that transform a customer’s unique requirements into novel outcomes. Design-to-order.Producing outputs which cover entire product/service fields, e.g. new technology systems that enable new ranges of products/services.Producing a prescribed output (product/service). Make-to-stock.Configuring or adjust the product/service to fulfill the customer’s requirements within pre-specified bounds. Assemble-to-order.Systematically producing outputs for a particular type of product/service that meet the needs of a known segment. Make-to-order.Which of the following statements best describes logistics in your organization?*Logistics is integrated with strategic supply chain partners and works backwards from demand.Logistics processes are internally focused, yet standardized.The logistics function is optimized in relation to other functions and the overall supply chain.Logistics relies on manual processes and disconnected systems. Little coordination and no standardization of logistics services exists.The organization is the keystone in and orchestrator of its logistics ecosystem, helping also its suppliers and customers to create value. This iframe contains the logic required to handle Ajax powered Gravity Forms.